Is Mother Root safe to consume in pregnancy and while breastfeeding?
All Mother Root products are pasteurised, are alcohol-free and contain no artificial additives or preservatives or allergens. This means they can be safely consumed if you or the person you’re buying for are pregnant or are breastfeeding.
However, we also understand that every person's pregnancy and breastfeeding experience is different. We always recommend checking with a certified medical professional if you have any concerns.
Are there benefits to drinking this during peri- and menopause?
Reducing alcohol is highly recommended when suffering the symptoms of perimenopause and menopause. Nutritionist Emma Bardwell recommends Mother Root as one of her top choices in her clinic.
Are any sweeteners/sugars used in your Switchels?
Mother Root is carefully balanced to make sure that our Switchels really hit the spot. We use naturally sweet ingredients to balance other sweet and bitter tastes in each blend.
Both switchels are made to be mixed. We recommend with sparkling water or a light tonic.
With sparkling water at the recommended dilution ratio (1:5), there are 4.4g sugar per 100ml in our ginger switchel.
With light tonic (calculation using Fever-Tree Naturally Light Tonic Water) at the recommended dilution ratio (1:5), there are 5.16g sugar per 100ml in our marmalade switchel.
How much apple cider vinegar is in each serving?
There is just under one tablespoon of apple cider vinegar in a 25ml serve of our Ginger Switchel, which is approximately 15ml.
Is the taste of vinegar overpowering?
It’s entirely down to your palate! Both our Mother Root Switchels are brilliantly balanced to get the mix of flavours to taste just right. But you might have a sweeter tooth or prefer more bitter or sour tasting flavours.
If apple cider vinegar does come through strongly, we recommend shaking the bottle well before pouring. This makes sure all the ingredients (especially ginger) are properly mixed and you’ll enjoy a much more balanced and mellow pour.
Do your drinks contain "the mother"?
Our switchels do not have the mother in it anymore as it is pasteurised. We pasteurise the Switchels so it is safe for all, especially in pregnancy. Health wise, there are still many benefits from the acetic acid in the vinegar (from digestive aid, blood glucose regulation and anti-inflammatory benefits), but no live cultures.
The Mother Root name comes from the fact it's made with ACV (and it's the mother that changes alcohol into vinegar), but also because our Founder, Bethan was a mother when she created it.
Is Mother Root vegan?
At Mother Root, we want everyone to enjoy our drinks. But finding a balance of cost, quality and nutrition can be tricky. For that reason, not all of our products are vegan friendly.
Our Ginger Switchel isn’t suitable for vegans because we use honey to sweeten the blend – it has brilliant texture, flavour and aroma. Flavour is all about experimentation though, and we’ll keep exploring alternatives.
Our Marmalade Switchel is suitable for vegans. We use demerara sugar as a sweetener instead of honey.
Is Mother Root gluten-free?
Mother Root is gluten-free. Our vinegar is made from apples, not malt, and there are no other ingredients in our blends that contain gluten.
Can I have this if I'm diabetic?
Both our switchels have a source of sugar to balance out the crisp flavours from the apple cider vinegar. In our Ginger we use Blossom Honey, in our Marmalade, it is demerara sugar.
Both switchels are made to be mixed. We recommend with sparkling water or a light tonic. With sparkling water at the recommended dilution ratio (1:5), there are 4.4g sugar per 100ml in our ginger switchel. With light tonic (calculation using Fever-Tree Naturally Light Tonic Water) at the recommended dilution ratio (1:5), there are 5.16g sugar per 100ml in our marmalade switchel.
Please do check our full list of ingredients and consult a medical practitioner for advice where concerned.
How do I manage my subscription?
To manage your subscription, visit this page here and enter your email address. You do not need a password, we'll send a code to your email (or mobile number if you have given us one). From there you can change the frequency, the product quantity or pause.
What's your shipping policy?
Standard - Order before 2pm for same day despatch
Express - Order before 1pm for next business day delivery
All standard orders under £45 - £2.99
All standard orders £45 and over - Complimentary
Express - £4.99
Standard - Most Areas - 2-3 business days
Standard - Highland and islands - 4-5 business days
Express - Most Areas - Next business day (orders placed before 1pm)
Express - Highland and islands - 2 business days (orders placed before 1pm)
When will my parcel be delivered?
Our couriers generally deliver between 7am and 9pm, Monday through Saturday. Exceptions may be made in the event of unforeseen circumstances. The easiest way to keep track of your delivery is to use the Shop app (iOS and Android: https://shop.app/) which will send notifications to your phone. If you need any help in tracking your order, please get in touch at firstname.lastname@example.org
Can I cancel my order?
Once you have placed your order we cannot cancel. We will however try our best. If you email email@example.com as soon as possible and within working hours we may be able to stop your order from leaving our warehouse.
Do you offer free delivery?
We offer complimentary shipping on all orders over £45.
I no longer want my Mother Root. How do I get a refund?
Full refunds are offered on purchases through the Mother Root website, excluding shipping costs, only if the following conditions are met:
(1) your order was placed within the last 30 days.
(2) your order appears on our system or you can provide us with your order confirmation email.
(3) your items are returned to us in their original condition. Including any labels and packaging materials.
If your order meets the above conditions, please email us at firstname.lastname@example.org
My order arrived damaged. What can you do to help?
Please chat to us here, or email email@example.com and someone from the team will be in touch to help sort this for you.
Do you ship abroad?
We would love to be able to ship all over the world. But as a growing company this isn’t possible right now. We do have exciting plans to expand in the future. Watch this space!
What is Mother Root doing to be eco-friendly?
We use plastic-free, recyclable, and biodegradable packaging materials.
Most of our ingredients are organically sourced - the kindest way of farming for our planet, looking after soil health and the health of our wildlife.
As we grow, we’ll keep a close eye on everything we do to make sure our activity is as planet-conscious as possible.
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